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Account Management Essentials
Learn to manage client accounts, increase sales, and enhance relationships.
Lifetime Access
Language: English
Steps to start the course with EducUp
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Insert the email with which you signed up in the app or will be signing up, and complete the payment using your debit or credit card.
Unlock all content
After completing the payment, you will receive a confirmation email and the course will be unlocked in the app.
Start Learning
Take at least 10 mins of your day to complete one lesson from the teacher and practice with our engaging learning activities.
By EducUp
EducUp is an edtech startup on a mission to make learning easy and fun.
What you will learn
Enhance your understanding of client needs and how to manage their expectations effectively
Learn how to leverage customer relationships to increase sales and client satisfaction
Gain insights on maximizing cross-selling opportunities to boost your sales figures
Acquire skills on implementing sales forecasting techniques to predict future sales accurately
Learn how to develop a comprehensive sales growth plan to drive business growth
Understand the importance of building trust and credibility with clients and how to achieve it
Improve your communication strategies to effectively convey your ideas and solutions to clients
Discover various customer retention strategies to keep your clients loyal to your business
Learn various sales strategies to increase your sales performance and exceed targets
Understand the process of building strong and lasting client relationships to ensure repeat business
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Course Content
Client Relationship Building
Understanding Client Needs
Building Trust and Credibility
Effective Communication Strategies
Active Listening SkillsActive Listening Skills
Nonverbal CommunicationNonverbal Communication
Assertive CommunicationAssertive Communication
Building RapportBuilding Rapport
Managing Client Expectations
Setting Clear ExpectationsSetting Clear Expectations
Communication StrategiesCommunication Strategies
Handling Client FeedbackHandling Client Feedback
Managing Scope ChangesManaging Scope Changes
Sales Growth Strategies
Developing a Sales Growth Plan
Setting Sales GoalsSetting Sales Goals
Identifying Target MarketsIdentifying Target Markets
Implementing Sales StrategiesImplementing Sales Strategies
Maximizing Cross-Selling Opportunities
Identifying Client NeedsIdentifying Client Needs
Building Product KnowledgeBuilding Product Knowledge
Creating Customized SolutionsCreating Customized Solutions
Leveraging Customer Relationships
Building Trust with CustomersBuilding Trust with Customers
Maximizing Customer LoyaltyMaximizing Customer Loyalty
Personalizing Customer InteractionsPersonalizing Customer Interactions
Implementing Sales Forecasting Techniques
Sales Forecasting FundamentalsSales Forecasting Fundamentals
Data Analysis for Sales ProjectionsData Analysis for Sales Projections
Implementing Forecasting ModelsImplementing Forecasting Models
Account Management Techniques
Building Client Relationships
Effective CommunicationEffective Communication
Understanding Client NeedsUnderstanding Client Needs
Nurturing Client LoyaltyNurturing Client Loyalty
Sales Strategies
Building Client RelationshipsBuilding Client Relationships
Effective Sales TechniquesEffective Sales Techniques
Closing the DealClosing the Deal
Customer Retention
Building Customer LoyaltyBuilding Customer Loyalty
Effective Communication StrategiesEffective Communication Strategies
Retaining Customers for LifeRetaining Customers for Life
Communication Techniques
Effective Communication SkillsEffective Communication Skills
Building Rapport with ClientsBuilding Rapport with Clients
Active Listening TechniquesActive Listening Techniques
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