This Privacy Statement has been developed in accordance with the Australian Privacy Act 1988 (Cth), the United Kingdom Privacy Protection Act 1998 and the United States Children’s Online Privacy Protection Act and Rule as administered by the Federal Trade Commission.General Communication Principle
The Apps does not provide students with any means to communicate directly with each other. There are no chat rooms connected with the learning resources. At all times, students are engaged in meaningful educative activity within a secure environment.What personal information we collect
To register for EducUp, students registering individually and not part of a school, must give their consent (or if they are under 13 years of age a parent or guardian must consent on their behalf) at the time of registration to provide us with their name, age, and their email address. Alternatively, parents registering on behalf of their child(ren), must give their consent at the time of registration to provide us with their own name, and email address, and the name(s) and age(s) of their child(ren).
Teachers registering for their class or school must give their consent at the time of registration to provide us with their own name, class name, school name and their email address. In addition, teachers must consent for their students to participate at the time of registration and provide us with the names of their students. Registrants who do not give this consent cannot provide us with their personal information or the names of the students and cannot use the Apps.
We require this information in order to correctly identify each Registrant as a Apps user, manage their account and for certain other purposes detailed below.What we will do with your information
The information collected from Registrants is used for the following purposes:
(a) to send a confirmation notice to the Registrant of the registration;
(b) upon the Registrant’s request, to reset a password for a lost or forgotten password;
(c) to respond to any questions, concerns or problems raised by the Registrant;
(d) to contact the Registrant about any problems with the Registrant’s account or conduct on the Apps;
(e) to send out a EducUp newsletter or emails about the Apps;
(f) to publish the names of winners and high performers on the Apps or in the EducUp newsletter and to provide all the results data for each Registrant; and
(g) to send prizes or certificates for participation and performance on the Apps.
EducUp is unique in the sense that there are numerous special events that keep the Apps constantly fresh, challenging, fun and interesting for our Registrants. We use the EducUp newsletter or emails to notify our users of all the current events, changes, improvements, upgrades, rules, and so on, of the Apps. In addition, we may notify our Registrants of new products and services that EducUp has designed and made available to the Registrants. In all communications, Registrants may opt out at any time by following the specific opt out instructions within the communications that we send.What we will not do with your personal information
EducUp will keep your personal information confidential and not sell or knowingly divulge your information to advertisers or any other third parties, unless:
(a) we are required to share your information with a third party in order to comply with law or to comply with a court order or subpoena;
(b) to enforce our website or event rules; or
(c) to protect the safety and security of our Registrants and our Apps. Generally, we will only use your information within EducUp. However, sometimes we provide data on results to government education departments, peak bodies managing or representing schools, or schools themselves. We will require these third parties to comply strictly with our instructions and we will require that they do not have access to your personal information and not use the data for commercial purposes.How we process your information
Our use of the personal information we collect is necessary in order for us to maintain the Apps and facilitate Registrants’ use of the Apps. We do not collect any unnecessary personal data from Registrants (for instance, their race or religious beliefs).How long we hold your information
We will keep any personal information we collect from Registrants for as long as they are registered users of the Apps. If a Registrant cancels their registration or it otherwise lapses after 3 years of not using the Apps, we will only keep their personal information for the purposes of sending the Registrant information regarding 3P Learning’s other products and services if they agree to receive this information. Personal information is otherwise deleted or destroyed.Keeping your personal information accurate
The personal information we hold about a Registrant (such as their name, address and school) is kept so that we may correctly identify that Registrant. Registrants can update their personal information at any time by contacting EducUp (details below).Keeping your personal information secure
EducUp is committed to information security. We will use all reasonable endeavors to keep Registrants’ personal information in a secure environment. For instance, each Registrant’s personal information is encrypted whilst being sent to our server at the time of registration. However, security cannot be guaranteed due to the nature of the internet.
EducUp’s security measures are designed to assist in Registrants’ personal information not being accessed by unauthorized personnel, lost or misused. If you reasonably believe that there has been an unauthorized use or disclosure of your personal information please let us know by contacting our Privacy and Data Protection Officer (contact details below).Anonymous information
In addition to personal information and results data, EducUp also collects anonymous information about Registrants and the activities of Registrants on the Apps. Anonymous information is information that is not linked to the name of a user. This information is used to assist us in enhancing the learning resources and the information remains anonymous always.
Registrants have a right to get a copy from us of the personal information we hold about them. If you wish to receive a copy of this information please address your request to the Privacy and Data Protection Officer (contact details below). We will deal with your request promptly and in any case, at least within 45 days of the date of receiving it. We will correct or delete inaccurate or incomplete personal information we hold about you at your request.Public Displays of Names
EducUp strives to provide highly engaging websites for students. Given students have indicated their strong preference for their name to be shown publicly, in recognition of their achievements, we allow this, but we do not allow full names (ie First Name and Surname) to be shown publicly.Cookies
Registrants’ personal information is uploaded to and kept on servers that we maintain or that are maintained by third parties that comply with strict contractual privacy obligations. It is not otherwise transferred internationally except where a copy is sent to the Registrant itself at their request. Registrants must consent for their personal information to be transferred and stored in this manner at the time of registration.More Privacy Information
For more information on privacy legislation and guidelines in your local jurisdiction please contact your relevant local authorities.
European Union http://ec.europa.eu/justice_home/fsj/privacy/
New Zealand www.privacy.org.nz